Author: Sriram Jayaraman Published: May 29th, 2012
Category: Enterprise Social
Investment in productivity, collaboration and social tools are always an enigma from an ROI perspective. As it is harder to quantify return on investment since most of these are tacit, semi-structured interactions. In our experience, there are many ways in which we could deliver pay back on SharePoint investments to our customers. I am listing top real world experiences which has resulted in maximized ROI in not only SharePoint but other IT investments as well.
1. Socially guided and integrated line of business plaforms: Line of business solutions are typicallu hard to use for end users who are not familiar with them. A classic example in this regard is a HR platform from ERP vendors. Organizations set up helpdesks and service centers to aid people to actually use these tools. However if we integrate and deliver these applications from a social and collaboration platform, we achieve the following:
1. Socially guided and integrated line of business plaforms: Line of business solutions are typicallu hard to use for end users who are not familiar with them. A classic example in this regard is a HR platform from ERP vendors. Organizations set up helpdesks and service centers to aid people to actually use these tools. However if we integrate and deliver these applications from a social and collaboration platform, we achieve the following:








